1.            Introduction

1.1          This Privacy Policy sets out how KJM Information Limited (we, us, our) collects, uses, disclose and protect your Personal Information.  This policy does not limit or exclude any of your rights under the Privacy Act 1993 (Act).  If you wish to seek further information on the Act, see www.privacy.org.nz.

1.2          We are committed to protecting your privacy and the security of your Personal Information.

1.3          We are bound by the Privacy Principles (Principles) contained in the Privacy Act 1993 (Privacy Act).  This Privacy Policy sets out the practices that we have adopted in compliance with the Principles and the Privacy Act so that you can have confidence in the management and protection of your privacy and the security of your Personal Information.

1.4          By using our services (including visiting our website) you agree to our use of your Personal Information in accordance with this Privacy Policy (as amended from time to time).

1.5          We may change this Privacy Policy from time to time and post the updated version on our website.  We encourage you to periodically check the website to see the most up-to-date version of this Privacy Policy.

1.6          References to the Privacy Act includes any subordinate legislation, by-law, regulation, order, statutory instrument or determination made under it, any re-enactment of, or amendment to, the Privacy Act and all legislation passed in substitution for that legislation.

2.            What is Personal Information

2.1          “Personal Information” is any information that can be used to identify you and may include:

2.1.1     Your name, email address, physical and/or postal address and other contact details;

2.1.2     Payment information, including credit card details;

2.1.3     Information that you submit to us;

2.1.4     Information about how you use the services, including your IP address and location information. 

3.            Collection of Information

3.1          We may collect Personal Information about you in the following situations:

3.1.1     When you visit our website, including when your create an account with us;

3.1.2     When you use any of our other services; and

3.1.3     When you communicate with us including when you make any enquiry or complaint.

3.2          We may be unable to provide services to you if you do not provide certain Personal Information when requested.

4.            Use and Disclosure of Information

4.1          We may use Personal Information we collect for the following purposes:

4.1.1     To provide our services to you;

4.1.2     To respond to enquiries and complaints;

4.1.3     To analyse, develop and improve our website and services;

4.1.4     To enforce any legal rights we may have;

4.1.5     Where you agree, to provide you with news and information about us and products, services and activities that we believe you may be interested in;

4.1.6     For such other purposes as may be disclosed to you at the time the Personal Information is collected or as required by law.

4.2          We will only share your Personal Information to our related entities and to third parties to the extent that it is necessary for or incidental to the above purposes.  In particular we may disclose Personal Information:

4.2.1     To contractors and suppliers in connection with the provision of services, for example payment processors;

4.2.2     To third parties where we believe this is reasonable to enforce any rights against you;

4.2.3     With law enforcement and regulatory bodies;

4.2.4     Where you authorise or request that we do so.

5.            Collection and Use of Internet Data

5.1          Our website may collect and use certain information about your visit, including:

5.1.1     The internet protocol address and host name used by your computer to connect to this website;

5.1.2     The operating system and the browser your computer uses;

5.1.3     The search engine or inbound hyperlink you used to reach this website;

5.1.4     The date, time and duration of your visit;

5.1.5     The pages viewed by you.

5.2          This information will be used to analyse how our website is being utilised and to improve its content and performance.  We will not disclose this information other than in aggregate form or as otherwise set out in this Privacy Policy. We may gather more extensive information if we are concerned, for example, about abnormal website usage patterns or website security breaches.

5.3          In addition to the above, our website may use cookies to provide you with certain services or functionality. Cookies are small pieces of information stored on your computer’s hard drive, which may be used to identify you as an individual user of this website.  We may use cookies to:

5.3.1     Remember your preferences and settings;

5.3.2     Personalise your visits to this website;

5.3.3     Enable us to improve the content, reliability and functionality of this website;

5.3.4     Enable you to use certain services or functionality;

5.3.5     Evaluate the effectiveness of the advertising on this website;

5.3.6     Track website usage patterns.

5.4          Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie.  

5.5          You may configure your web browser so as to not accept cookies but you may experience a loss of functionality as a result.

5.6          You may be required to accept certain cookies in order to receive certain services.

6.            Security and Storage

6.1          We will take reasonable steps to ensure the security and confidentiality of your Personal Information. 

6.2          We will keep your Personal Information only for as long as is reasonably necessary, having regard to the purpose of collection, and in accordance with applicable legal requirements.

7.            Access to and Correction of Personal Information

7.1          We want to make sure that your Personal Information is accurate, up to date, complete, relevant and not misleading.  You may be able to correct your Personal Information by logging into your account and (functionality permitting) updating your Personal Information.

7.2          You may also request correction of Personal Information by contacting us via the details below.

7.3          We will deal with access to and correction of Personal Information as soon as possible.

8.            Opting In and Opting Out

8.1          If we wish to collect, use or disclose your personal information for purposes not set out in this privacy policy we will give you the opportunity to opt in or opt out. 

8.2          You can elect not to receive emails from us by choosing to opt out of any email subscription at any time by taking any one of the following steps:

8.2.1     Using the unsubscribe feature (if present) in any such message;

8.2.2     If you are a registered user of this website, logging in to your account and updating the appropriate preferences (if available) for that account;

8.2.3     Contacting us via the details below.

9.            Links to other Websites

9.1          If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your Personal Information.  We are not responsible for the use of your Personal Information by third parties.

10.          Complaints

10.1       If you have any concerns or complaints about the manner in which your Personal Information has been collected or managed by us, please contact us.

10.2       We will endeavour to resolve any complaint to your satisfaction. However, if you are unhappy with our response, you may contact the Privacy Commissioner who may investigate your complaint further. Further information about the application of the Privacy Act can be found at the website of the Privacy Commissioner at www.privacy.org.nz.

11.          How to contact us

11.1       Please contact us if you want to exercise any of your rights under this Privacy Policy, if you have any questions about this Privacy Policy, wish to provide feedback about this Privacy Policy or would like to contact us in relation to the Personal Information held by us. 

11.2       You can contact us:

11.2.1   Via the “Contact Us” form on our website; or

11.2.2   By email to info@lekkerlifenewzealand.co.nz; or

11.2.3   By post to PO Box 259123, Botany, Auckland 2163, New Zealand.

12.          Jurisdiction

12.1       This Privacy Policy is governed by New Zealand law.  We use Personal Information on the understanding that you are located in New Zealand.